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SAP S/4 HANA Cloud, Public Edition ERP Software

Professional Services - Industry Focus 

SAP S/4HANA Cloud, public edition

An Agile, Secure and Scalable SAP Cloud ERP Solution

What is S/4 HANA Cloud for Professional Services?

As a Professional Service organization, you must anticipate market demands and quickly intervene and adapt within ongoing projects. To optimize performance, improve margins, and enhance customer satisfaction, day-to-day efficient project management and control are crucial. SAP S/4HANA Cloud, public edition ensures smooth operations throughout project-centric processes.

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Professional-Services_Value Chain

SAP S/4HANA Cloud for Professional Services brings real-time accounting and in-depth analytical solutions to your whole organization to plan, execute, and control profitable projects. This cloud-based ERP provides the data-driven insight to effectively allocate the right resources to the right projects while delivering advanced billing capabilities with streamlined revenue forecasting.

The SAP S/4HANA Cloud, public edition is the ideal solution for organizations that are looking to build their book of business, anchored on a rock solid ERP system, starting with industry-best practices and configured to support their unique business needs.  SAP S/4HANA Cloud is an agile system that works equally as well with single entity/location firms as more complex large multi-entity, multinational enterprises. Wherever your organization’s starting point lies, SAP S/4HANA Cloud has been designed to meet you there, then scale, configure and connect to deliver the right system to support your strategic plans.

Solution Orders

One of the latest features designed to enhance support for the professional Services Business is Solution Orders. You can use solution orders to sell to your customers any combination of different products, such as physical goods, one-time services, long-running service contracts, subscription-based services, and project-based services.

  • Sales of Physical Goods
  • Service, Expense, and Service Parts for one-time services
  • Service Contracts for long-time agreements
  • Subscription Billing
  • Customer Projects, including Project Items for Services


These features are only available within SAP S/4HANA Cloud, public edition Learn more about the latest Solution Orders releases

Solution Orders

Professional Services End-to-End Business Functions

Professional Services - Industry Specific

  • Project Billing for Project-Based Services
  • Sales Order Processes for Project-Based Services
  • Service and Material Procurement for Project-Based Services
  • Utilization Analyzes
  • Core Inventory Management

Order to Cash

  • Sales Quotation
  • Customer Project Analyses
  • Inter-Company Processes for Project-Based Services
  • Inter-Company Billing for Cross-Company Coast Account Postings
  • Internal Project Management
  • Intrastat Processing

Source To Pay

  • Resource Management for Utilization & Staffing
  • Resource Management
  • Procurement of Services
  • Supplier Invoice Processing

Record To Report

  • Accounting and Financial Close
  • Event-Based Revenue Recognition
  • Accounts Payable
  • Accounts Receivables
  • Financial Planning & Analysis
  • Cost Management & Profitability Analysis
  • Treasury Management

Real-Time Insights

  • Sales Order Fulfillment Monitoring
  • Analytics for Project Planning
  • Procurement Monitoring
  • Purchase Order and Spend Visibility
  • Analytics for Finance

General Features

  • Real-Time Standard Reports & KPIs
  • Standard Layout for Available Forms
  • Output Management
  • User Identity Management
  • Solution Management Cockpit
  • Data Migration Tools

Included in the Professional Service Scope

  • Order-to-Cash
  • Source-to-Pay
  • Record-to-Report
  • Master Data Management
  • Standard Forms with own Logo
  • Standard Real-Time Analytics
  • Standard Best Practice Business Roles
  • Localization Support for 48+ Countries
  • Language Support 29+ Languages

Navigator's Approach to Successful Clients

  • Industry-Experience-Driven Phased Implementation Approach
  • Industry Models for Quick Scope Confirmation
  • Workshops for Rapid SAP Best Practice Adoption
  • Pre-Defined Project Planning
  • Working Instructions
  • Data Migration Tooling & Support
  • Test Procedures for Quality and Acceptance
  • Solution Management Cockpit

Solution Details

  • SAP S/4HANA Cloud,  Public Edition*1
  • Optional SAP Cloud Solutions:
    • SAP Concur for Travel and Expense Management *a
    • SAP Fieldglass for Contingent Workforce Management *a
    • SAP Business Technology Platform for Authorization,  Access, Extensibility, and Integrations *a
  • 3 Tier Environment: Development, Quality and Production Systems
  • Configured  Best Practice End-to-End Solutions
  • Standard Forms
  • Dashboard with your Industry KPI’s
  • Twice Yearly Major Scheduled Updates
  • 24/7 Product Support by SAP
*a: Additional subscription-based licensing


  • Subscription-based License costs
  • Average of 200 named users*
  • Minimum Implementation time of 16 weeks to Go Live
  • Fixed price Implementation costs
  • Starting from 25 Full Usage Equivalent (FUE)*
*a: Additional subscription-based licensing

Business Features for Professional Services

Professional-Services_Value Chain


Sell and plan engagement

  • Bid management: Profitable bids based on previous engagements
  • Project planning: Creation and revision of engagement budgets

 Recruit and staff

  • Resource management: Intelligent resource management and matching of demand and supply
  • Project Execution: Tracking milestones, time, effort, and expenses 

Work and Deliver

  • Project Forecasting: Monitoring of progress throughout service delivery and forecast outcomes
  • Project Insights: Real-time insights into financials, resources, margins, and risks

 Forecast and Bill

  • Billing and Revenue: Support for multiple different revenue recognition and billing models in real time and reconciliation free
  • Financial Operations: Automated and optimized financial operations and real-time universal ledger

 Sourcing & Procurement

  • Sourcing and contract management
  • Operational and service procurement
  • Invoice and payables management
  • Supplier management
  • Procurement Analytics


  • Accounting and financial close
  • Cost management and profitability analysis
  • Advanced accounting and financial close
  • Treasury and risk management
  • Enterprise risk and compliance

 Sales and service

  • Sales performance management
  • Subscription billing and revenue management
  • Order and contract management
  • Direct store delivery
  • Multichannel billing

S/4 HANA Cloud, Public Edition Best-Practice Processes

Check out these value references for each aspect of your business. 

Asset Management

50% reduction in lead time, more accurate assessment of asset capacity, and potential for overload work

Manage assets more efficiently, eliminating a daily three-hour manual asset management process and removing human errors


Information Technology

Lower total cost of ownership with reduced IT costs, minimized risk, and a path for future enterprise growth

Savings of approximately one million in hardware maintenance costs and a 10% improvement in IT operations


84% reduction in time required to release invoices, freeing up employees for core business processes

1.5x more payment transactions managed by the same number of employees


$2 million saved by reducing duplicate purchase orders

Standardizing procurement processes and minimizing human intervention, helping to reduce costs and efficiently manage suppliers

R&D / Engineering

Improved processes for product development

Reimagined contact-to-cash process to improve project profitability

Supply Chain

97% of deliveries made on time - up from 90% increased customer satisfaction

Increase the inventory turnover rate by 30%, shorten the turnover time from 30 to 20 days, and reduce inventory cost by 10%

Why Should Midsize Businesses Move to Cloud ERP?

Cloud ERP can help midsized businesses accelerate their growth with a solution that can allow them expand as their business evolves, innovate faster and always be compliant with any regulation in any country.


Take the lead with business innovation for top-line, bottom-line, and green-line growth.

Top-line Growth

Grow revenue by introducing transformative business models in your industry. Our cloud ERP software offers the capabilities you need to be an innovator, a visionary – and a disruptor.

Bottom-line Growth

Unlock new efficiency with automated business processes across your mission-critical processes so you can always be agile and ready for what’s next.

Green-line Growth

Manage sustainability with enterprise-wide transparency and controls. Our cloud ERP software allows you to embed sustainability into your core business processes and operations.


Intelligent Finance with SAP Solutions

SAP can help your business turn digital innovation into a competitive advantage.

Professional Services moving to the Intelligent Enterprise
Enabling Professional Services companies to the digital transformation of their business.
How much further will your current tools take you?

Check out this solution overview for finance leaders. 

Becoming an Intelligent, Sustainable Enterprise in the Cloud

Cloud ERP for every business need | Industry next practices and extensibility | Analytics and business process intelligence | Outcome-driven services from SAP and Navigator

Why SAP S4 HANA is used?

Grow revenue by creating differentiating business models in your industry

  • Improve revenue and cash flow
    with out-of-the-box processes
    to sell, deliver, bill, and monitor
    a combination of physical
    goods and services as one
    end-to-end quote to cash
    processes solution offering
  • Drive digital business model
    innovation by creating
    customer-centric and financially
    viable usage and
    subscription-based billing
  • Optimize revenue flow with
    highly automated AI and machine
    learning exception-based
    intelligent receivables
    and payment handling
ERP business suite based on the SAP HANA in-memory database that allows companies to perform transactions and analyze business data

Increase margin with built-in industry-specific processes and best practices


  • Run your business more efficiently
    with a complete cloud ERP covering
    order-to-cash, purchase-to-pay,
    record-to-report end-to-end
    business scenarios and more that
    extends across 25 industries
  • Plan and forecast with confidence
    across all departments with
    pre-built use cases and
    open APIs to existing
    vertical solutions
  • Go beyond reporting and make
    insight to action a reality with
    embedded analytics into
    business processes, allowing
    real-time analysis across any
    business dimensions on the most
    granular level
What is SAP S4 HANA Finance?

Unlock new efficiency with intelligent automation across all mission-critical processes


  • Automate repetitive manual
    processes with embedded artificial
    intelligence and machine learning
    across Finance, Human Resources,
    Customer Experience, Supply
    Chain and Operations
  • Shift to predictive finance and
    use simulated future bookings
    to forecast financial close,
    so you can anticipate challenges
    or opportunities and deliver more
    accurate forecasted financial result
  • Speed up the resolution of critical
    business issues with intelligent
    situation handling that alerts users
    about urgent issues, proposing
    follow-up actions and automating
    the resolution
On SAP S4 HANA, run your business with confidence

Run your mission-critical operations on a global scale


  • Enable international compliance
    with IFRS and GAAP reporting
    for ever-changing regulations and
    taxation rules for the country and
    region-specific compliance
  • Allow compliant growth with built-in
    country localizations (43) and
    languages (27) and supply local
    tax reporting, country charts of
    accounts, statutory and mandatory
    reports for quick time to value
  • Run your business with confidence
    by screening new business partners
    and automate tasks for international
    trade and business management
Secure your SAP S4 HANA with a trusted partner that understands your business needs now and as your scale.

Protect your SAP applications and data with embedded cybersecurity and automated data protection compliance

  • Protect the confidentiality,
    integrity, and availability of
    your data is based on zero trust
  • Secure business processes that
    support your compliance with
    regulatory requirements globally
  • Innovate with a reliable partner acting
    as your single point of contact to
    manage security requirements for
    your SAP applications

77% of the world's transaction revenue touches an SAP system in over 180 countries

The sap you know, for small and midsize organizations.