Business to Consumer Reseller (B2C) companies come to Navigator when they find their ability to grow and or adapt is being limited by their current processes and systems. Some have outgrown Quickbooks and Excel and others run a group of disconnected systems or simply out-of-date systems that need to be patched together with manual steps to get the job done. All are confronted with an ever changing buyer landscape and some need to take advantage of opportunities available across a Multi-Channel (Point-of-sale POS, resellers BIG and SMALL, direct online sales, online marketplaces Amazon, Walmart, eBay, etc.) landscape.
Regardless of what describes your current business system situation, to grow your company will need a platform that is flexible and will scale to help you respond to your customer’s evolving demands. We understand the challenges of working within this changing logistical environment; from sourcing and supply chain visibility through to optimal warehouse management for efficient fulfillment and robust financial management and reporting. The goal needs to be - automate what can be automated, gain access to real-time inventory and analytics that provide insight to action, all with the purpose of enabling your employees to focus on your customers - a platform that supports your team, not vice versa.
We work with you to understand where you are in your business trajectory, what your unique challenges are, and collaboratively identify the correct solution fit and partner with you to implement a configured ERP platform that meets you where you are in your current business reality and supports and fuels future growth.
While not all Business to Consumer (B2C) companies are the same, they do need a common set of standard ERP features to achieve optimal performance. Navigator has developed a solution package consisting of these features and benefits that meet the needs of industry customers out of the box. This solution-set has been developed through more than 13 years of industry experience, delivering integrated SAP ERP offerings, configured to our clients current and future needs.