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Customer Care & Support

Navigator Support:  What’s In It For You?

With your investment in SAP & Navigator, it is understood and expected that you will have questions outside of the pre & post go-live phases of your implementation.  With our goal to provide the best customer care and support in the industry, Navigator is pleased to offer enhanced Customer Care & Support focused on delivering world-class customer support & training.

Premium Support includes everything in regular maintenance, plus a specific, assigned, professional Customer Success Manager that delivers semi-monthly reviews of support incidents, semi-annual account reviews, unlimited application training by our SAP-certified consulting staff, regular business process consulting, and most importantly, live, call-in support during local business hours – so you can better align and leverage your SAP system based on your specific, and ever-changing needs.

If you need to reach our Support Desk by telephone:  (801) 642-4685