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Consumer Products & Retail Solution

SAP Software Solutions for the  Consumer Products and Retail Industry

ERP Built for the Storekeepers of the Future

True Cloud-based ERP

Consumer Product companies partner with Navigator for ERP solutions that meet them where they are; with the purpose-built, suite-in-a-box business software needed to accomplish their ambitious goals. The platform is built on SAP Business ByDesign (SAP’s only true cloud-based ERP) enhanced with industry vertical content and functionality that enable companies to optimize their supply chain, manage their cash, comply with business and industry requirements, improve forecast accuracy, and drive overall operational efficiency.

True Cloud-based SAP Enterprise Resource Planning

From B2C to DTC

Navigator Business Solutions offers a complete solution for Consumer Product organizations like yours, looking to break free of the disconnected business systems that are holding them back from reaching their aspirational objectives. The Consumer Product Industry has rapidly morphed and changed shape, now takes many forms; from the more traditional channel-focused Business-to-Consumer model through and to Direct-to-Consumer operations.

From Business to Consumer to Direct to Consumer

Be at the Right Place, at the Right Time

Simply put, the solution delivers the tools needed for employees throughout the company (warehouse, finance, and sales), to have the right product, at the right place, at the right time, When and Where the Customer wants to buy - enabling them to meet ever-changing demands regardless of which channel delivers that next order.

Harry's, a shaving products company, has a growth rate that most companies would envy and a valuation that makes it a New York-based unicorn. For a consumer-packaged goods firm, that's a nice trick. Read the success story here. 

ERP for Consumer Products

CONSUMER PRODUCTS SUCCESS STORIES

“I think as a small business grows, you're going to run into the need to put processes in place in order to be a little bit more efficient with how you do business. So that's where SAP Business ByDesign was certainly helpful. . .”
Christopher Beck
Global Head of IT
Harry's
Harrys, a consumer products company moved from quickbooks to sap business bydesign and is still rapdily growing.
Read the Success Story

CONSUMER PRODUCTS SUCCESS STORIES

“We wanted to make sure that Finance and Operations were evolving with the rest of the business - we didn’t want the wheels falling off in 12-18 months”
Ulion Riebe
Head of Finance
Rothy's
Rothys, Create a unicorn, a startup that changes the world and has a valuation of more than $1 billion.
Read the Success Story

CONSUMER PRODUCT SUCCESS STORIES

“SAP had the proven track record to help us getback on track. They have the solutions, platformand ecosystem to support recovery as well asadvancement from the toughest of circumstances.”
Dave Cooper
DIRECTOR OF IT
CONGOLEUM CORPORATION
Congoleum, 130+ Years of Progress in the Flooring, Tile and Plank Market Despite Daunting Challenges
Read the Success Story

Find Out How We’ve Helped Other Meet Their Goals

READ MORE SUCCESS STORIES

To successfully modernize, CPG firms need a solution that scales.

The game has changed for consumer packaged
goods manufacturers, and right now many firms are playing catchup.

play

Move to a complete business solution that covers:

  • Multi-company, multi-country, multi-language, and currency support
  • Seamless EDI and 3PL integration
  • Serialization & warranty management
  • Robust CRM with marketing & campaign management
  • Call center/service desk functionality
  • Industry-leading mobile access
  • Enhanced analytics powered by SAP HANA

Challenges Your Consumer Product or Retail Business is Facing

Today’s Consumer Product companies are at the center of a quickly evolving mix of sales channels Wholesale, B2C and DTC. They are balancing the challenges of a dramatic increase in demand and rapidly changing expectations from channel partners and direct consumers.

To support these more complex demands, companies need to adopt the right-sized ERP (Enterprise Resource Planning) solution to streamline key business processes such as logistics, transportation, warehousing, and e-Commerce while providing real time analytics anytime, anywhere.

These companies face a constantly developing marketplace with evolving competition pressures including automated electronic ordering, expanding digital marketplaces and integrations. How a company deals with these pressures will often provide them with differentiation and innovation as key elements in delivering on customer’s expectations.

With continually expanding and complicated supply chains and sales channels, Consumer Product organizations must to improve processes to positively impact sales volumes and scale - simply put - they must adapt or get out of the way.

Looking into the future

Consumer Product organizations will continue to look for a more robust range of supply chain and sales channel solutions that support complexity from basic to intricate. Customers are increasing the pressure on brands to offer a wider array of services not limited to in-store availability.

As competition increases Consumer Product companies will expect ever-increasing transparency throughout their operations (internal as well as back through their suppliers) with the ability to track beyond the number of units completed to include work-in-progress and the quality status of those orders in process.

The growing demand for agility and quality, mixed with the expanding market for more and unique delivery/channel options, will expand the complexity of fulfillment and value added services along with the related supply chain, leading to a broader reliance on a mix of supply, shipping and order processing options, including EDI, eCommerce, mobile and digital marketplaces.

In a world of continually expanding and blurring sales channels Consumer Product companies will have the continuing need to make operational efficiency, flexibility, and scalability their dominant focus.

Essentials for Key Decision Makers

COOs face the pressures to implement state-of-the-art processes and advanced technologies for digital transformation. These include applying IoT for warehouse operations, improving inventory optimization, quality, and delivery. COOs need a comprehensive platform upon which to develop and deploy connected solutions and services, as well as improve the integration between IT/OT.

 CEOs need to ensure their company is agile enough to execute rapidly on key decisions – this impacts every aspect of the organization, people, processes, practices, partners and solutions. The CEO will continually need to balance innovation with cost, risk and investment.

 CIOs are at the heart of the required digital transformation and are required to move from old, unsustainable, insecure systems or their start up platforms, to best practice based solutions that will help their organization rapidly adapt to changing business models and readily navigate a turbulent external environment.

 The VP of Supply Chain must become a more strategic partner to the business, moving from price-centricity to viewing and managing the complete supply chain, by improving visibility and applying best practices all while supporting the enterprises changing sales channels.

How will Navigator help?

SAP has been a trusted solution partner to Consumer Product companies for decades. Navigator Business Solutions uses the SAP Business ByDesign platform to deliver an affordable, best practices-based ERP solution using its accelerated implementation methodology. This solution meets Consumer Product companies (B2C or DTC) where they are with an SAP technology that will scale with them all at a speed that enables a digital transformation with minimal disruption.

SAP Business ByDesign delivered by Navigator Business Solutions provides a comprehensive yet flexible solution for local and global Consumer Product companies, supporting the unique needs of each organization and offering excellent business process fit, out of the box.

The SAP Business ByDesign platform provides out of the box business processes that can be quickly and easily adapted to a company’s unique needs using its comprehensive configurability, built in usability tools and ready to integrate open web services architecture. The concept of “click not code” eliminates the needs for expensive and difficult to maintain customizations. SAP’s continuous innovation on their advanced cloud platform virtually future proofs the application platform for organizations of any size and life stage.

SAP Business ByDesign is a Suite in a Box that provides the distinct planning and operational needs of Consumer Product companies – including demand and supply chain planning, returns management, warehousing (WMS) financial visibility, analytics, and quality management.

Resources

Watch a Live Solution Overview Demo
Watch A Demo
Digital Transformation

A Pressing Concern for CPG Manufacturers

Download PDF
Seven Management Musts During the ERP Selection Process
Read the Blog Posts

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