BackJoy Orthotics, LLC

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Relieving Pain Across the Globe with SAP Business ByDesign

BackJoy is improving their customers’ quality of life by helping them maintain a healthy back
and relieve pain. The BackJoy team envisions a world without back pain, where everyone can get more from life by taking control of their back health. A broad range of BackJoy products is designed to effortlessly give people back daily tune-ups in 40 different countries.

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On the Right Track with SAP Business ByDesign

Before: Challenges and Opportunities

• Growing and transforming the company by digitizing the business, reaching more and better targeting customers
• IT infrastructure did not have the required set of capabilities to support global business operations and further
  international expansion

Why SAP and Navigator

• True cloud solution does not require the company to have a dedicated IT-team
• Comprehensive, global ERP solution with end-to-end business process coverage
• Seamless, inexpensive deployment leveraging remote resources
• Implementation approach built into the solution itself
• Pre-built integration capabilities via iConnect

After: Value-Driven Results

• Headquarters and offices in different countries all work with the same solution
• Live access to data across the globe, hereby enabling management to steer the business in real-time
• Improved control over cost and headcount by being able to manage the business remotely
• Availability of a solution ready to help to enter new markets and territories
• Stronger focus on core competencies due to availability of best-practices processes built into the solution