Business to Consumer (B2C) & Direct to Consumer (DTC)
ERP Solutions for B2C & DTC
Business-to-Consumer resellers (B2C) and Direct-to-Consumer (DTC) companies come to Navigator when they find their ability to grow and or adapt is being limited by their current processes and systems.
Some have outgrown Quickbooks and Excel and others run a group of disconnected systems or simply out-of-date systems that need to be patched together with manual steps to get the job done. All are confronted with an ever-changing buyer landscape and some need to take advantage of opportunities available across a Multi-Channel (Point-of-sale POS, resellers BIG and SMALL, direct online sales, online marketplaces Amazon, Walmart, eBay, etc.) landscape.
Regardless of what describes your current business system situation, to grow your company will need a platform that is flexible and will scale to help you respond to your customer’s evolving demands. We understand the challenges of working within this changing logistical environment; from sourcing and supply chain visibility through to optimal warehouse management for efficient fulfillment and robust financial management and reporting.
The goal needs to be - to automate what can be automated and gain access to real-time inventory and analytics that provide insight to action, all with the purpose of enabling your employees to focus on your customers - a platform that supports your team, not vice versa.
Why Navigator for Distributors?
We work with you to understand where you are in your business trajectory, and what your unique challenges are and collaboratively identify the correct solution fit, and partner with you to implement a configured ERP platform that meets you where you are in your current business reality and supports and fuels future growth.
While not all Business-to-Consumer (B2C) and Direct-to-Consumer (DTC) companies are the same, they do need a common set of standard ERP features to achieve optimal performance. Navigator has developed a solution package consisting of these features and benefits that meet the needs of industry customers out of the box. This solution set has been developed through more than 15 years of industry experience, delivering integrated SAP ERP offerings, configured to our client's current and future needs.
Resources
ERP Providing a Single End-to-End System
What the Shift from B2C to DTC Means for Small Distributors
Distributors Adding Direct-to-Consumer (DTC) Channels Need Automation
Solution Highlights:
- Multi-Channel Ready System of Record
- Financials and Analytics
- Multi-Company, multi-country, multi-currency out of the box
- Manage complex supply chains
- Embedded support for Third-Party Logistics and Third-Party Order Fulfillment
- 70 End-to-End Integration Scenarios
- 277 Open Web Services
- Pre-built, Industry based Reports Package
- Support partners for multiple e-commerce platforms such as Magento, Shopify, Woo Commerce, Amazon, and eBay
- Support partners for multiple EDI partners including CommerceHub via SPS Commerce and DI Central
- Navigator Usability Suite support for multiple credit card gateways including Authorize.net, Stripe, PayflowPro, USAePay, and CyberSource
- Navigator E-Suite support for multiple shipping solutions including Pacejet, ShippingEasy and iBol
- Commodity Pricing, Trade, and Promotion Pricing as well as an Apparel Matrix
- Warehouse Management System (WMS) and data collection
Compliance:
- Support for European Data Privacy Requirements GDPR/EU-DSGVO
- SAP localization support for 22 countries, per-localization support for 18 countries
- Natively Multi-GAAP
- Embedded SoD conflict reporting
Benefits:
- A single configurable platform that allows for adjustment at every stage of the business life cycle
- End to End Traceability
- Suite-In-A-Box covering every aspect of your business, Finance, Sales, Supply Chain, RMA, CRM
- Better decision-making with real-time information and Analytics
- Mobility, Flexibility, and Scalability
- True Cloud Platform: accelerated implementation and Lower Total Cost of Ownership
SUCCESS STORIES
Byron Dyke
CFO
BIODERM, INC.
SUCCESS STORIES
Peter Carbone
COO
Center for Breakthrough Medicines
SUCCESS STORIES
Leah Peene
BUSINESS ANALYST
CELONOVA BIOSCIENCES
SUCCESS STORIES
Scott Harris
VP of TriRx
Find Out How We’ve Helped Others Meet Their Goals
Bringing together all parts of your distribution business makes your logistics far more efficient.
Have questions? Let's talk shop.