Build First-Class Field Service Operations
By optimizing field service operations and helping customers keep equipment up and running, you can build trust and long-lasting relationships.
Imagine technicians arriving on time, equipped with the right tools and knowledge, thanks to the magic of field service software. This digital conductor orchestrates schedules, resources, and communication, leaving customers singing with praise and businesses dancing with increased productivity and reduced costs.
In this demo, we provide a high-level walkthrough of SAP Field Service Management (FSM), focusing on its integration with SAP S/4HANA and showcasing how it supports end-to-end service operations across both internal and external use cases.
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With powerful field service software from SAP, you can connect processes and data to make better decisions that minimize risks while reducing costs.
SAP released update 2408 for Field Service Management adding even more value with their investment in generative AI and several new features designed to simplify user workflows, strengthen integration, and increase functionality. For a complete list of all the features in the 2408 release, click here.
Free your team from routine tasks. AI automates workflows, optimizes staffing, and simplifies scheduling for a smoother service experience.
Turn complex projects into achievable goals. Our approach breaks down long-term work into clear milestones, maximizing resource efficiency and keeping stakeholders engaged.
Empower on-the-go decisions. Our mobile tools fuel agility, drive customer satisfaction, and help your field team conquer market changes.
Break down geographical barriers. AI-powered service expands your local workforce, delivering real-time expertise anywhere, anytime.
Leverage self-service tools and chatbots to expedite issue resolution. Provide accurate information on issue description and location throughout the process.
Empower your technicians, and wow your customers. AR and remote support unlock expert guidance and faster fixes.
By optimizing field service operations and helping customers keep equipment up and running, you can build trust and long-lasting relationships.
Enterprises need the agility to adopt new business models, gain efficiencies, and transform mission-critical systems to drive sustainable growth with the help of the SAP cloud solutions.
Navigator’s vision is cutting the cost and headaches of ERP systems by focusing on time-tested, industry-standard base configurations and then either configuring or adding pre-built integrations for industry-specific functionality.