<img src="https://secure.mean8sigh.com/214587.png" style="display:none;">

Customer Return Management - SAP Business ByDesign

The video demonstrates how customer returns can be tracked in SAP Business ByDesign allowing companies to stay on top of each return by monitoring its logistics and refunding status, and the corresponding logistics and financial documents. This return covers the scenario where a product is returned and a credit memo is issued.