Multi-Channel Sales Success - Leveraging SAP S/4HANA Cloud

Is your company's growth story similar?

We have been in business for several years, empowering active lifestyles with innovative and high-quality products in health and personal care, sports, and the overall Wellness category.

Sales are really taking off, we have multiple sides of our business, retail stores, online stores, sales through e-marketplaces like Amazon, and the more traditional distribution and retail channels. We operate with multiple manufacturing and distribution/fulfillment centers in the United States and we are expanding internationally. 

We've scaled fairly quickly through acquisitions and strong internal/organic growth and we've ended up with a hodgepodge mix of systems. The whole point of considering a new ERP solution is to consolidate and standardize our tech stack across the company including all operating groups, so we will have a single streamlined system in place, rather than operate by jumping across a fragmented group of systems.

SAP S/4HANA Public Cloud Public Edition will help us streamline operations across sales, procurement, warehouses, and finance operating in multiple distinct categories, things like order management, warehouse management, MRP with the multi-company, multi-currency and cross-border setup that we have finance and reporting becomes extremely crucial and we believe that S/4HANA public cloud is the right choice for us.

Our business is very complex and we need a partner who will really take the time to understand our current business and process, blend that with where we are headed strategically, and present a solution and a plan that fits our needs, not just for today, but help us grow. Navigator Business Solutions has an in-depth understanding of SAP S/4HANA Public Cloud Public Edition along with SAP technology stack options like SAP Customer Checkout, SAP Supplier Portal, SAP Digital Manufacturing Cloud and takes the time to really understand what solution set is needed to fit the nuts and bolts of your business. The Navigator Business Solutions team will be very proactive about change management and the implementation process, clearly communicating with all of the different stakeholders within the company. You will know you made the right choice of system (S/4 Public) and Partner expertise (Navigator).

Based on the above business story our expert team has worked up a system approach outline to meet the current system needs with the flexibility to support future growth plans.

Contact us to receive the detailed system outline for this scenario or to schedule a short discovery conversation to ask questions, and better understand the scope of possibilities with the right fit-to-standard Cloud ERP solution.

System Outline:

1. Consolidation and Standardization of Systems:
   1. Challenge: Fragmented systems causing inefficiencies and data inconsistencies.
   2. Solution: Implement SAP S/4HANA Cloud Public Edition and use Master Data Governance.
      
2. Multi-Channel Sales Integration:
   1. Challenge: Multiple sales channels causing inventory, order processing, and customer experience challenges.
   2. Solution: Automate the order-to-cash process, SAP Customer Checkout, and 
      Electronic Data Interchange (EDI) integrations.
      
3. Manufacturing and Distribution Optimization:
   1. Challenge: Complex production planning and logistics due to multiple centers and international expansion.
   2. Solution: Materials Requirement Planning (MRP), Enterprise Warehouse Management (EWM), and Transportation Management.
      
4. Finance and Reporting for Multi-Company, Multi-Currency Operations:
   1. Challenge: Complex financial reporting needs across multiple countries.
   2. Solution:  Finance module, automate intercompany processes, and provide real-time dashboards.
      
5. Strategic Growth Enablement:
   1. Challenge: Need for a system supporting future growth and international expansion.
   2. Solution: Ensure scalability with SAP S/4HANA Public Cloud’s architecture. Innovate with SAP Business Technology Platform.
      
6. Change Management and Implementation Success (Including ADKAR Methodology):
   
   1. Challenge: Complex operations require effective change management.
   2. Solution: Engage stakeholders through workshops and regular communication. Provide tailored training programs using SAP Enable Now. Establish a dedicated support team for post-go-live optimization and growth. Utilize ADKAR Methodology.