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Cloud And Clear: Are You Piloting Towards The Cloud Or On Standby?

cloud erpIt seems that most companies want to do something related to cloud deployment these days. With analysts quoting expected revenues higher every day and the desire of businesses of all sizes to cut fixed costs, it is no wonder we are watching the cloud in the sky with rose-colored sunglasses. It is key to note that this transformation is not an easy one – for partners or vendors. It requires executive-level commitment to transform and accept that this new cloud reality is, well, cloudy. One thing seems to be consistent though: these unchartered skies require bold pilots, supported by an army of wingmen, or more specifically a partner like Navigator, who has the right skills and gumption to make it happen.  For the customer, It’s a full commitment … one that has to start with all levels of the organization recognizing the risks today and benefits of the future. Change is not easy and requires organizations that are willing to commit to it wholeheartedly. If they don’t, they are likely to not be here in the future. Cloud is here to stay and hopefully you and your company are as well. So where do you start? And what do you need to consider on the cloud journey? Organizations that have been successful in the transformation seem to have some key best practices they follow. They are the true Red Barons – their fearlessness allows flight. While bravery is no blueprint for success, some suggested flight plans they took may help you embrace similar successful company attributes in your own organization.

  1. Commitment to the cloud is not optional. This is not about simply saying “we are a cloud company.” Being a true cloud company requires that every member of the team be willing to be the pilot, co-pilot, and spokesperson for your cloud strategy if and when needed. If you are part of a company embarking on a cloud strategy, do you understand the benefits of the cloud and how it will fasten and secure your company for the future? Is everything you do aligned to becoming a cloud company?  For example, Navigator, SAP's #1 Global Partner for Cloud Solutions, moved all of its operations to the cloud so to better align itself with the rapidly growing cloud market.  Grant Fraser, CEO of Navigator, had this to say. “Moving to the cloud is a transformation. It’s certainly not something you can just hire a sales team, and say, ‘It’s on cloud’. By moving to the cloud, we had to rethink our compensation model for our sales and service people. We had to rethink our marketing approach. We had to rethink our sales approach. We had to rethink our delivery approach. We also had to worry about cash. Basically, we had to transform our company to be cloud, because in cloud it has to be that much quicker, more efficient, and it’s all cloud speed, and that’s quite a transformation from being just on premise.”
  1. Aviate, navigate, and communicate. No part of your organization will remain untouched. Cloud is not a sales, marketing or services transformation. It is an end-to-end change in the way you do business today. This means that sales, marketing and services need to work closer together and fly in formation to provide holistic solutions to customers. Gone are the days with operational silos when a product was marketed, software was sold, services implemented, and support follows when a problem arose. With cloud, your customer can cancel the contract easier, and partner/service teams might not be able turn profit until many months after contract signing. Support is ongoing. Marketing has to be able to demo more often and propel more demand to increase reoccurring revenue. Plan your flight formation together. If you are not flying together and the landing gear is not engaged, you risk all going down.
  1. Perform a flight check. Set and manage your cloud targets. Most pilots do not get in a plane without performing a safety check with a focus on fuel levels. Without fuel, pilots become pedestrians – and a flight plan is crucial.  However, because cloud revenue numbers seem so enticing, and it is what the future holds for software and service, I often hear of partners and vendors charging forward without a plan. It is key to have a plan – you safety check often and refer to later if you need to change course of action. Basic questions you will need to answer include sales and solutions goals. For example, is the goal to phase out your on-premise business in favor of a cloud one? If so, do your employees and flight staff have the skills to do this? Your sales organization will have very different compensation and targets. Make sure that they are on board as everyone needs to be with their new cloud reality.
  1. Short-term sacrifice may be needed. This is especially true for those companies coming from a traditionally on-premise software delivery model. Many born in the cloud companies are not yet making money in the cloud. Those who are entering into the cloud from an on-premise software delivery are often trying to figure out how to rebuild the plane – fully-loaded, no life vests without landing it. This is not an easy task. Everyone seems to have a different solution depending on their appetite for risk.   Separate funding for cloud will need to be carved out and that may mean making some difficult choices – perhaps even landing the plane for a while. Forget about thrust and drag, lift and gravity; an airplane flies because of money and investment.
  1. Different skills required to take flight.  Sales has to be able to sell value, not products. The focus has to shift to many smaller deals instead of one (or few) big ones. Marketing needs to be a key part of the organization, delivering lead volume to sales consistently while focusing on customer retention and acquisition. The key to the sale is now the Line of Business owner and success in the cloud will mean making sure you are speaking to them in their language, and effectively articulating what they care about. If these employees do not exist today in your organization, you may have some difficult hiring decisions to get your workforce ready to fly the plane – and safely.
Is your business ready?  Navigator is standing by to help your business successfully navigate (no pun intended) this strategic evolution.  Further, we hold FREE, live demos of SAP every Friday beginning at 11:00 AM EST.  Click here to learn more and register for the next demo.

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Press Release: Navigator Announces Focus on Providing ERP Software for Cannabis Industry

cannabisSalt Lake City, UT (September 27, 2016) – As a progressive pioneer in providing Cloud-based Enterprise Resource Planning (ERP) software to multiple verticals, Navigator has announced a new major initiative designed to support emerging companies within the rapid growing Cannabis & Medical Marijuana industries.  This new focus aims to provide companies with efficient, compliant business management software to help enable the long term success of growing businesses within the space. Further positioning Navigator, an SAP Gold Partner, as the leader in providing Cloud-based software to small-to-medium sized businesses, this new initiative will broaden Navigator’s target market verticals, which previously had been focused within Life Sciences, Professional Services, and Manufacturing & Distribution, among others.  The initiative’s mission is to encourage and cultivate a flourishing and emerging market where many companies on the rise are in need of a tool that can increase profitability, manage scheduling, track performance, and maintain compliance in one streamlined solution. “Navigator Business Solutions has made a deliberate decision to focus our extensive talents and domain expertise within this large, untapped and extremely under-served market.  Cannabis companies need better operational transparency, improved visibility, extremely flexible yet highly compliant solutions that are tailored to their unique needs and fast changing environment,” said Geoff Ashley, Sr. Vice President of Sales & Marketing at Navigator.  “Our company invests heavily in finding fresh, unique markets where we feel as though there can be opportunities to create cohesive partnerships with clients and the Cannabis industry is where we believe we can provide the same celebrated value that we’ve given to our customer base of over five hundred companies.” Navigator has already had success within the market, as earlier this year they signed Adakai Holdings, an Arizona based parent company which operates a portfolio of business lines and products within the Cannabis space. At present, a strategic marketing plan to onboard the Cannabis vertical is underway at Navigator.  Plans include Navigator sponsorship and involvement at industry related trade-shows, whitepapers and other written materials, and online exposure to help prospective clients navigate all of the information, options, and complexities that make up a fully defined yet easy to use Cannabis solution. About Navigator Business Solutions Navigator is the premier Cloud value added reseller and SAP Cloud Partner of the Year for SAP Business One and ByDesign software platforms, services and proprietary add-on software. Navigator’s Cloud first, agile methodology has enabled effective implementations for over 500 small and medium sized manufacturers, distributors, professional and commercial service providers, retailers, and industrial focused companies worldwide.  For more information, visit: www.nbs-us.com To read the initial press release, click here. Media Contact: Sarah Chairez, Marketing Coordinator Navigator Business Solutions www.nbs-us.com 801-642-0123 sarah.chairez@nbs-us.com

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Press Release: Navigator Announces Sponsorship of ASUG SAP Business One Conference 2016

asug SALT LAKE CITY, Utah  September 26, 2016 – Navigator Business Solutions, the premier value added reseller of cloud based enterprise resource planning (ERP) software, announced it is a sponsor of the ASUG SAP Business One Conference (b1.asug.com) for 2016. The conference is being held September 26-28, 2016 at the Hilton Miami Downtown in Miami, Florida. “Our sponsorship of the conference attests to Navigator’s commitment and belief in the value of ASUG” said Eric Dahl, VP of Marketing at Navigator. “We are always excited to be a part of an experience with significance such as this.” ASUG SAP Business One Conference is a one-of-a-kind annual event for small to midsize businesses and SAP ERP customers using SAP Business One. It is an event where the North American SAP Business One community hears from SAP Business One experts and fellow SAP Business One users.  It includes state-of-the-art solutions by partners, hands-on workshops, and trainings of how to leverage SAP Business One software to transform businesses and drive better results. Additional Information:

About Navigator Business Solutions Navigator is the premier Cloud value added reseller and SAP Cloud Partner of the Year for SAP Business One and ByDesign software platforms, services and proprietary add-on software. Navigator’s cloud first, agile methodology has enabled effective implementations for over 500 small and medium sized manufacturers, distributors, professional and commercial service providers, retailers, and industrial focused companies worldwide. For more information, visit: www.nbs-us.com   Media Contact: Sarah Chairez, Marketing Coordinator Navigator Business Solutions www.nbs-us.com 801-642-0123 sarah.chairez@nbs-us.com   To read the initial press release, click here .

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Press Release: Adakai Holdings Selects Navigator to Implement SAP Business One

Adakai(Salt Lake City, UT) — Navigator Business Solutions has announced that Adakai Holdings, an Arizona based cannabis holdings company, has selected Navigator Business Solutions to implement its company procedures and operations onto a single streamlined software platform; SAP Business One. Adakai was founded in 2015, and has quickly established itself as a transformative player within the cannabis industry. Adakai aims to provide the cannabis industry, partners, consumers, and patients with valuable, enduring, and trusted knowledge, products, and services. As Adakai has continued to grow, so have its needs.  The company found that the industry-specific management software that they had in place did not provide them with mission-critical elements such as database management, date tracking, and reporting that the company required.  In addition, it was essential for Adakai to find a solution which could better automate their day to day processes, especially within inventory management.  Ultimately, the decision was made to transition to SAP Business One, a unified, cloud-based enterprise resource planning (ERP) solution that would give Adakai a competitive advantage as they continue their phenomenal growth. “Inventory accounting and an all in one production database with reduced manual labor and streamlined spreadsheets were certainly a part of the appeal for Adakai” said Trisha Smith, Financial Controller.  “In addition the level of service and professionalism with Navigator was something that we didn’t find elsewhere.” Adakai is slated to go-live October 1st.  With such an aggressive schedule, Adakai was very interested in Navigator’s 95+% on-time and on-budget performance record.  As Ms. Smith stated, “Navigator made the decision easy, safe and predictable.”  Once the software is fully implemented, it is anticipated that the growing company will enjoy a level of organization and overall control unlike anything previously experienced. With the expectation to keep all customers as ‘Customers for Life’, Navigator looks forward to a fruitful, long-term partnership with Adakai.  “Adakai Holdings is a welcomed addition to our notable client list in an industry sector that Navigator has determined to be highly strategic,” stated Geoff Ashley, Navigator’s SVP of Sales & Marketing.  “We are honored to be working with such a professional organization, especially considering their significant industry influence and thought leadership.   We look forward to bringing Adakai on board, and equally excited to grow with this promising company far into the future.” About Navigator Business Solutions Navigator Business Solutions is the premier Cloud value added reseller and SAP Cloud Partner of the Year for SAP Business One and ByDesign software platforms, services and proprietary add-on software. Navigator’s cloud first, agile methodology has enabled effective implementations for over 500 small and medium sized manufacturers, distributors, professional and commercial service providers, retailers, and industrial focused companies worldwide. www.nbs-us.com About ADAKAI Holdings ADAKAI Holdings leverages years of entrepreneurial and operational experience to improve performance, reduce risk, and enhance the long-term value of the companies and brands in the portfolio. Adakai operates a portfolio of business lines and products in the cannabis space including Omaha Farms (a cannabis research, development and production facility), Monarch (a medical marijuana dispensary), and HUXTON (a craft flower cannabis brand).  www.adakaiholdings.com To read the original press release, click here. Contacts Navigator Business Solutions Sarah Chairez, 801-642-0123 Marketing Coordinator marketing@nbs-us.com

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Press Release: Navigator Announces Sponsorship of DeviceFest 2016

DeviceFest2016SALT LAKE CITY, Utah  August 17, 2016 – Navigator Business Solutions, the premier value added reseller of cloud based enterprise resource planning (ERP) software, today announced it will be a sponsor of BioCom’s DeviceFest 2016 conference (http://www.biocomdevicefest.org). The conference will be held August 30, 2016 at the Sheraton Carlsbad Resort & Spa in Carlsbad, California. “This year’s DeviceFest will provide a great opportunity to expand our reach into a key Navigator vertical” said Eric Dahl, VP of Marketing at Navigator. “We are excited at the opportunity to demonstrate Navigator’s proven solutions to the respected medical device executives who will be in attendance, and look forward to creating additional long-term partnerships within the life science industry.” DeviceFest 2016 is a device & diagnostic conference which outlines the latest important developments that focus on reimbursement, regulatory, financing, and strategic partnerships within the medical device community.  The conference will include a blend of keynote presentations, panel discussions and stand-alone presentations. Additional Information:

About Navigator Business Solutions Navigator is the premier Cloud value added reseller and SAP Cloud Partner of the Year for SAP Business One and ByDesign software platforms, services and proprietary add-on software. Navigator’s cloud first, agile methodology has enabled effective implementations for over 500 small and medium sized manufacturers, distributors, professional and commercial service providers, retailers, and industrial focused companies worldwide.   Media Contact: Sarah Chairez, Marketing Coordinator Navigator Business Solutions 801-642-0123 marketing@nbs-us.com

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Why do ERP projects fail?

fail00Enterprise resource planning (ERP) projects are perhaps the most intrusive project that a company will ever undergo. Almost everyone in the organization is affected in one way or another, from having to learn new computer skills, developing new report writing skills, re-engineering internal business processes, or the possibility of having to assume new roles. Frankly, people do not like change, and within every ERP project, there will be at least one person that doesn’t want the project to be successful. They like the way they work today, and they do not see the need for change. Technically, this is a management issue; because the company would not undergo such a disruptive project unless they had clear goals of how new software could help their company improve. And those improvements can be measured in efficiency which results in greater profitability. Management must communicate “why” they are undertaking a project to get all employees on board. It is about survival, growth, and taking the business to the next level. According to the Standish Group in The Chaos Report, a study of over 50,000 technology projects showed the technology industry has a poor track record of delivering ERP projects on time and on budget. The year of 2015 was the best over the past 20 years, with just 29% of projects being classified as successful. A full 19% failed, while the other 52% were classified as “Challenged”. What does this mean? A large percentage of projects go well over budget, well over timeline, and simply are poorly managed. It can often be traced back to a “selling model”, where technology vendors low-ball actual costs to win business, knowing that once a company is committed to a platform, returning with change orders to complete the work is the main alternative to halting the project. The reality is that most software packages in the market today do what they claim they do. It’s usually about project management. So how do companies avoid being one of the 71% of companies that fail or are challenged? Vetting the software partner is the first order of business. How many total implementations have they performed? How long have they been supporting the platform you are considering? The software partner’s experience is the most important decision point in every technology decision-always more important than cost of the software or ease of use. But there are even more important considerations. Complexity of ERP projects ranks high in contributing to challenged and failed projects. ERP is inherently complex. But why do companies attempt to eat the entire elephant in one bite? It makes much more sense to separate the “have to have” functional tools vs. the “nice to have” tools and eat the elephant in smaller bites. Remember, software vendors get paid by time and expense and want you to buy into the full complex project. So the longer they can be on site, the higher your cost, resulting in more change orders. Companies need to better define what they “have to have” on go-live to be successful, and then deploy “nice to have” tools in the future with smaller projects. Lastly, companies need to take a look at their business processes today and reconsider if they are using best-practice business processes. Challenge your software vendor to implement best practices for your business. If they know your business, which should be a main requirement for their selection, they should be able to recommend what companies like yours do for better efficiencies. And if they provide those recommendations, find out if they can they also offer them under a Fixed-Price, Fixed-Scope model. In the end, your project should be less-cost, due to a canned process, and less risk, since you would be keeping complexity down.  Let’s face it; companies like yours don’t make money implementing software, so choose a company that understands that. Keep it simple.  Keep it low cost.  Be informed. Be one of the 29% of companies that are classified as “Successful”. Have questions?  With 500+ ERP implementations, and the distinction of being named SAP’s #1 Cloud Partner, Navigator prides itself on being Fixed Price, Fixed Scope, On Time, and On Budget.  To find out more, click here.

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Press Release: Rice’s Lucky Clover Honey Selects Navigator to Implement SAP Business One

home_honeySALT LAKE CITY - July 26, 2016 -- Navigator Business Solutions has announced that Rice's Lucky Clover Honey, a respected producer of 100% pure raw & unfiltered American honey, selected Navigator to implement its company procedures and operations onto a single streamlined software platform: SAP Business One. Rice's Lucky Clover Honey was formed in 1924, and has grown steadily since inception.  It is a women-owned, family operated company, which is now in its 5th generation.  Nurturing long-standing relationships with beekeeper families throughout the US, Rice's customized filling process and system ensures the natural pollen and enzymes of the raw honey remain in every bottle.  The company operates out of its Greeley, Colorado office. To aid their commitment to stay competitive within the market, Rice's chose SAP Business One, a unified enterprise resource planning (ERP) solution, to automate their operational processes, streamline workflow, and manage inventory across the organization. This process involved identifying the proper platform to upgrade from Quickbooks.  This platform would need to be adaptable to the unique standards and needs of the company. "We certainly liked what SAP offers" said Mike Lordemann, Vice President of Operations at Rice's Honey.  "The back-end systems, up to date analytics, and the ability to grow with our company was very important to us."  Mr. Lordemann continued "We are excited to have the capacity to track a project with quality from start to finish with accurate financials." "Navigator is excited to add Rice's Lucky Clover Honey to our list of Customer's For Life" stated Geoff Ashley, Navigator's Sr. VP of Sales & Marketing.   "We believe Rice's will be able to function at much higher levels internally with our solution in place, and we look forward to celebrating ongoing success with them." About Navigator Business Solutions Navigator Business Solutions is the premier Cloud value added reseller and SAP Cloud Partner of the Year for SAP Business One and ByDesign software platforms, services and proprietary add-on software. Navigator's cloud first, agile methodology has enabled effective implementations for over 500 small and medium sized manufacturers, distributors, professional and commercial service providers, retailers, and industrial focused companies worldwide. www.nbs-us.com About Rice's Lucky Clover Honey L.R. Rice founded Rice's Lucky Clover Honey headquartered in Greeley, Colorado, in 1924. This women-owned, family operated company, now in its 5th generation, remains a leading producer of authentic, high quality, raw, and unfiltered honey. The company's honey is 100% pure, local United States, raw and unfiltered honey.  Rice's Lucky Clover Honey has generated significant brand equity through its commitment to producing high quality, premium, raw, and unfiltered honey at affordable prices.  www.riceshoney.com   To read the original PR, please click here. Contacts Navigator Business Solutions Sarah Chairez, 801-642-0123 Marketing Coordinator marketing@nbs-us.com  

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Navigator measures past, targets future at July All Hands conference

Pic Jointer All HandsNavigator Business Solutions concluded its most recent semi-annual All Hands conference last week in Provo, Utah.  Held at the Provo Utah Marriott Hotel from July 14-16, the event brought together the entire Navigator team from 27 offices throughout the country.  Continued growth, and emphasis on achieving aggressive company goals dominated the event’s dialogues as Navigator seeks to further strengthen its status as SAP’s top cloud ERP reseller. Company bookings, new client demographics, sale orders by industry, and various revenue figures were among the topics presented in the initial general session led by Navigator’s CEO, Grant Fraser.   Following Mr. Fraser’s report, the company’s executives spoke briefly regarding the performance of their respective departments during the first half of 2016.  Over the following days, the company would split into groups to discuss and train within relevant break-out sessions led by Navigator’s executive and management teams. Additional highlights of the conference included a spotlight on noteworthy employees during Navigator’s Employee Value Reward Program on Thursday morning.  Six employees were recognized as best reflecting one of Navigator’s six respective values: Leadership, Accountability, Collaboration, Integrity, Passion, and Respect.  Each recognized employee was presented with a gift card worth $500.  On Friday afternoon, the team enjoyed a float down the scenic Provo River on guided river rafts.  In addition, company meals were provided throughout the conference. During the concluding Saturday session of All Hands, Mr. Fraser stressed the importance of constantly improving as an entire organization.  He noted that “Navigator is a good company and does a lot of things well, but over the next five years the challenge is to evolve from good to great”.  In accordance with his challenge, he presented guiding principles which will allow the company to reach the goals that have been set. Navigator will reconvene in September this year for a Virtual All Hands, and plan to be back in Provo for the next full All Hands in January of 2017.

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Press Release: Nutritional Medicinals, LLC, makers of Functional Formularies, Selects Navigator to Implement SAP Business One

FF logo(Salt Lake City, UT) — Navigator Business Solutions has announced that Nutritional Medicinals, LLC and its brand Functional Formularies, a producer of whole foods and feeding tube formulas, selected Navigator Business Solutions to implement its company procedures and operations onto a single streamlined software platform: SAP Business One. Functional Formularies was formed in 2012, and has grown rapidly since inception. With the world’s first and only whole-food, organic feeding tube formulas and meal replacements, Functional Formularies’ competitive advantage is unique.  After her father nearly lost his life after slipping on black ice, company founder and CEO Robin Gentry McGee created an organic food alternative to help support her father’s recovery.  This experience began her immersion into the food-as-medicine model, and Functional Formularies was born. The company operates in its Centerville, Ohio office with a staff of 12 full-time employees and several contracted service providers. Due to continued growth and success, Functional Formularies chose SAP Business One, a unified enterprise resource planning (ERP) solution, to automate their operational processes, streamline workflow, and manage inventory across the organization. This process involved identifying the proper platform (others were considered) through an experienced partner specialist.  This partner would also need to properly implement the software to the unique standards and needs of the company. “We needed something to manage the quickly growing sales” said Jarett Roush, Director of Finance & Operations.  “After managing the business functions with multiple spreadsheets, we needed the ability to better and more easily manage customer relationships, accept and transfer orders, enhance accounting and manage inventory, among other things.”  Brian McGee, co-founder and COO, added, “To us, SAP represented the best in the business.  The way Navigator presented the product and took time to explain the full benefits of the system was very helpful.” It is anticipated that once installation is complete, Functional Formularies will enjoy a measure of organization and overall control like never before.  In addition to the benefits of the software, Functional Formularies also looks forward to a continued positive relationship with the Navigator Services Team.  “Service after the sale is very important to us” added Roush. “Adding Functional Formularies to our growing list of customers is a tremendous win for Navigator” stated Eric Dahl, Navigator’s Vice President of Marketing.   “This is a special company that offers a truly beneficial product to the marketplace.   It’s an honor to be partnered with them.” About Navigator Business Solutions Navigator Business Solutions is the premier Cloud value added reseller and SAP Cloud Partner of the Year for SAP Business One and ByDesign software platforms, services and proprietary add-on software. Navigator’s cloud first, agile methodology has enabled effective implementations for over 500 small and medium sized manufacturers, distributors, professional and commercial service providers, retailers, and industrial focused companies worldwide. www.nbs-us.com About Functional Formularies Functional Formularies originated in the quiet and beautiful countryside of Wilmington, Ohio. The company was founded by Robin Gentry McGee, who over the past several decades has developed a vast knowledge of the food-as-medicine model. It was only natural for Robin to use her experience and knowledge to help her father and herself when faced with life threatening health issues. After experiencing positive results, she is more determined then ever to make it easier for others by taking the guesswork out of choosing healthy alternatives.  www.functionalformularies.com. To see the original Press Release, click here. Contacts Navigator Business Solutions Sarah Chairez, 801-642-0123 Marketing Coordinator marketing@nbs-us.com

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Navigator Business Solutions – Sending your business the right direction

Navigator is your trusted technology partner, exclusively providing you with software solutions that enable profitable, scalable growth through real-time control and aligning all of your departments into one integrated system.  

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